Auction Support
Indy.auction is a user-friendly, no-code auction software that allows you to manage your own independent auctions with ease, whenever you choose.
But we can also provide additional support when needed.
Auction Management Services
- Auction Advisory
A dedicated expert to guide you through every stage of your auction. - Account Setup
Assistance with account creation, payment integration, email and privacy policy templates. - Auction Creation
Complete setup, including auction design, lot uploads, FAQs, terms & conditions, and proofing. See the Demo Auctions. - Lot Sourcing
Consignor outreach, artist open calls, and partnership introductions. - Lot Uploading
Entering lot descriptions, image resizing, content standardisation, and proofing. - Marketing & Promotion
Outreach to our bidder database via newsletters, The Auction Collective listing and social media. Subject to our Curation Policy.
- Bidder Verification
Enhanced bidder checks covering KYC, AML, and proof of funds. - Bidder Enquiries
A dedicated team handling all bidder queries before and after the auction via a custom inbox and phone support. - Payment Collection
End-to-end payment management, including late payment follow-up and disbursements. - Shipping Coordination
Post-auction logistics, including quoting, packing, and shipping. - Customer Feedback
Collecting feedback through surveys and personal outreach to improve bidder and buyer experience. - Live Auction Support
Commercial and charity auction support including, professional auctioneers, telephone bidders, workshops, and bidder support.
Enterprise Services
- Bespoke Integrations & UX Features
Seamless integration with existing systems and new features tailored to your specific needs. - Custom Analytics
Advanced analytics to track and measure auction performance.
- Custom-Built Auction Websites & Marketplaces
Fully bespoke auction platforms designed to meet your brand's unique needs. -
Dedicated Teams
Expert design, engineering, and customer success teams focused on your project from start to finish.
Prices vary depending on the size of your auction and the level of support required. Speak with one of our advisors today for a bespoke quote.
We're here to help.
"Many thanks for your help and support throughout the auction - it's greatly appreciated, and we've really valued your expert input. What an amazing result."
"The team has been exceptionally helpful and professional in guiding, facilitating and pushing our auction. It couldn't have been a better experience."
"The Auction Collective are amazing at giving advice. They're so thoughtful, bringing loads of experience and wisdom to the table, and really honing in on the specific requirements of our unique offering. Their advice helped ensure we maximised on the opportunity. Plus they're lovely people to spend time with."